Contact Apollo Group TV Support

Contact Apollo Group TV

Support runs seven days a week over WhatsApp, which is also how credentials and trials are issued — there is no ticket queue or phone line to sit in. Message us for a free 24-hour trial, for help installing a player on Firestick, Android TV, Smart TV, iPhone or MAG, or for anything to do with billing, plan changes and refunds. Have your server URL and username ready if the question is about an existing line.

WhatsApp — Fastest Response

Recommended

Chat with our Canadian support team directly on WhatsApp. We reply within 5 minutes, 7 days a week.

Free Trial Request

No card needed

Get a 24-hour free trial with full access to 55,000+ channels. No credit card required. Activate instantly.

Technical Support

24/7 support

Having trouble with buffering, black screens or EPG issues? Our technical team will fix it remotely.

< 5 mins

Average response time

9am – 11pm

Support availability

7 days

Days per week

EN, AR, FR

Languages

Common Questions

How quickly do you respond?

We reply on WhatsApp within 5 minutes during business hours (9am–11pm ET, 7 days a week). Outside those hours, we typically respond within 30 minutes.

Can I get a free trial before buying?

Yes — we offer a 24-hour free trial with full access to all channels. No credit card required. Just message us on WhatsApp to activate it.

Do you offer technical support after purchase?

Yes. All plans include lifetime technical support via WhatsApp. We can help with setup, troubleshooting and device configuration remotely.

What is the fastest way to get my subscription?

Message us on WhatsApp and we will activate your subscription instantly — usually within 60 seconds of payment confirmation.